Scheduled
Dear valued client,
You are receiving this notification as NCR Voyix will be transitioning to a new and improved StatusPage effective on December 2nd. This page will be decommissioned as of 1/5/2026. The new URL for the page is https://status.ncrvoyix.com. This page will be decommissioned as of 1/5/2026. During this transition, NCR Voyix will continue to update this page for any incidents and scheduled maintenance affecting availability however the new page will be the primary page that receives updates first.
To help ensure you receive continued notifications, NCR Voyix will automatically enroll you based on your current notifications via your registered email address. You will receive a link to verify your account, and this must be done to ensure you will receive notifications from the new page. Please note, it is highly recommended to use a distribution list for communications versus individual enrollment. This will ensure that everyone within your organization receives the notification should there be changes within.
If you are currently subscribed via webhooks, NCR Voyix will transfer the connections to the new StatusPage on the go-live date.
We apologize if you are currently subscribed via Slack or SMS as you will need to subscribe again to the new page as this is not transferable item within the application.
Please ensure you speak with your NCR Voyix Account Executive or Customer Operations Leader if you have questions or to ensure that you are subscribed to the correct components for which you utilize NCR Voyix products as there are additional items available.
Best Regards,
NCR Voyix Incident Communications Team
If you subscribe via email using a Distribution List, please notify us so we can remove the individual subscribers ensuring delivery of any notifications to the appropriate people within your organization.
If you would like to be removed from the StatusPage, please email incident.communications@ncrvoyix.com and include your email address to be removed.
Posted Nov 24, 2025 - 14:36 UTC
This scheduled maintenance affects: Asia Pacific (Aloha Insight-APAC, Aloha Loyalty-APAC, Aloha Stored Value-APAC, Cloud Connect-APAC, Command Center-APAC, Command Center WebOrder-APAC, Configuration Center-APAC, Configuration Center API-APAC, Online Ordering Classic-APAC, Online Ordering API-APAC, Ordering Essentials-APAC, Hospitality Data Platform-APAC), Europe (Aloha Insight-EU, Aloha Loyalty-EU, Aloha Stored Value-EU, Cloud Connect-EU, Command Center-EU, Command Center WebOrder-EU, Configuration Center-EU, Configuration Center API-EU, Online Ordering Classic-EU, Online Ordering API-EU, Ordering Essentials-EU, Silver Back Office-EU, Silver Commerce-EU, Silver Essentials-EU, Silver Momentum-EU, Hospitality Data Platform-EU), North America (Aloha Cloud POS-US, Aloha Insight-US, Aloha Keyless Licensing-US, Aloha Loyalty-US, Aloha Stored Value-US, Aloha Update-US, Cloud Connect-US, Command Center-US, Command Center WebOrder-US, Configuration Center-US, Configuration Center API-US, Customer Voice-US, Digital Ordering-US, Hospitality Data Platform-US, Intelligent Kitchen-US, Mercury-US, Mobile Pay-US, Mobile Pay API-US, NCR Back Office (NBO)-US, NCR Console-US, NCR Pay API-US, NCR Secure Pay-US, NCR Virtual POS-US, NSS Event Logger-US, Online Ordering Classic-US, Online Ordering API-US, Ordering Essentials-US, Pulse API-US, Pulse Realtime-US, Pulse Silver-US, Pulse Realtime API-US, Pulse Streaming-US, Radiant POS Management-US, Restaurant Guard Audit-US, Silver Back Office-US, Silver Commerce-US, Silver Console-US, Silver Essentials-US, Silver Momentum-US, Silver Pro Restaurant-US, Vitalcast / Digital Menu Boards-US), and China (Aloha Insight-China, Aloha Loyalty-China, Aloha Stored Value-China, Command Center-China, Configuration Center-China, Configuration Center API-China, NCR Back Office (NBO)-China).