All Systems Operational
About This Site
Welcome to the NCR Voyix Aloha status page, the place to view status of cloud services within NCR Voyix Hospitality. We use this page as the primary means of communicating incidents and scheduled maintenance to our customers. When we learn of an incident that might affect our customers, we will manually update the service status here. We mark it as degraded performance (yellow) when the service is partially available, and a Major Outage (red) when the service is completely unavailable. Keep in mind that the entire day will change color only when a full outage occurs for that day.
The uptime % reported here is the basis for any service level agreement claims made by NCR's customers.
North America
Operational
Aloha Cloud POS-US
Operational
Aloha Insight-US
Operational
Aloha Keyless Licensing-US
Operational
Aloha Loyalty-US
Operational
Aloha Stored Value-US
Operational
Aloha Update-US
Operational
Cloud Connect-US
Operational
Command Center-US
Operational
Command Center WebOrder-US
Operational
Configuration Center-US
Operational
Configuration Center API-US
Operational
Customer Voice-US
Operational
Digital Ordering-US
Operational
Hospitality Data Platform-US
Operational
Intelligent Kitchen-US
Operational
Mercury-US
?
Operational
Mobile Pay-US
Operational
Mobile Pay API-US
Operational
NCR Back Office (NBO)-US
Operational
NCR Console-US
Operational
NCR Pay API-US
Operational
NCR Secure Pay-US
Operational
NCR Virtual POS-US
Operational
NSS Event Logger-US
Operational
Online Ordering Classic-US
Operational
Online Ordering API-US
Operational
Ordering Essentials-US
Operational
Pulse API-US
Operational
Pulse Realtime-US
Operational
Pulse Silver-US
Operational
Pulse Realtime API-US
Operational
Pulse Streaming-US
Operational
Radiant POS Management-US
Operational
Restaurant Guard Audit-US
Operational
Silver Back Office-US
Operational
Silver Commerce-US
Operational
Silver Console-US
Operational
Silver Essentials-US
Operational
Silver Momentum-US
Operational
Silver Pro Restaurant-US
Operational
Vitalcast / Digital Menu Boards-US
Operational
Europe
Operational
Aloha Insight-EU
Operational
Aloha Loyalty-EU
Operational
Aloha Stored Value-EU
Operational
Cloud Connect-EU
Operational
Command Center-EU
Operational
Command Center WebOrder-EU
Operational
Configuration Center-EU
Operational
Configuration Center API-EU
Operational
Online Ordering Classic-EU
Operational
Online Ordering API-EU
Operational
Ordering Essentials-EU
Operational
Silver Back Office-EU
Operational
Silver Commerce-EU
Operational
Silver Essentials-EU
Operational
Silver Momentum-EU
Operational
Hospitality Data Platform-EU
Operational
Asia Pacific
Operational
Aloha Insight-APAC
Operational
Aloha Loyalty-APAC
Operational
Aloha Stored Value-APAC
Operational
Cloud Connect-APAC
Operational
Command Center-APAC
Operational
Command Center WebOrder-APAC
Operational
Configuration Center-APAC
Operational
Configuration Center API-APAC
Operational
Online Ordering Classic-APAC
Operational
Online Ordering API-APAC
Operational
Ordering Essentials-APAC
Operational
Hospitality Data Platform-APAC
Operational
China
Operational
Aloha Insight-China
Operational
Aloha Loyalty-China
Operational
Aloha Stored Value-China
Operational
Command Center-China
Operational
Configuration Center-China
Operational
Configuration Center API-China
Operational
NCR Back Office (NBO)-China
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Migration to new StatusPage effective December 2, 2025, at 03:00 EST Dec 2, 2025 08:00-08:01 UTC
Dear valued client,
You are receiving this notification as NCR Voyix will be transitioning to a new and improved StatusPage effective on December 2nd. This page will be decommissioned as of 1/5/2026. The new URL for the page is https://status.ncrvoyix.com. This page will be decommissioned as of 1/5/2026. During this transition, NCR Voyix will continue to update this page for any incidents and scheduled maintenance affecting availability however the new page will be the primary page that receives updates first.
To help ensure you receive continued notifications, NCR Voyix will automatically enroll you based on your current notifications via your registered email address. You will receive a link to verify your account, and this must be done to ensure you will receive notifications from the new page. Please note, it is highly recommended to use a distribution list for communications versus individual enrollment. This will ensure that everyone within your organization receives the notification should there be changes within.
If you are currently subscribed via webhooks, NCR Voyix will transfer the connections to the new StatusPage on the go-live date.
We apologize if you are currently subscribed via Slack or SMS as you will need to subscribe again to the new page as this is not transferable item within the application.
Please ensure you speak with your NCR Voyix Account Executive or Customer Operations Leader if you have questions or to ensure that you are subscribed to the correct components for which you utilize NCR Voyix products as there are additional items available.
Best Regards,
NCR Voyix Incident Communications Team
If you subscribe via email using a Distribution List, please notify us so we can remove the individual subscribers ensuring delivery of any notifications to the appropriate people within your organization.
If you would like to be removed from the StatusPage, please email incident.communications@ncrvoyix.com and include your email address to be removed.
Posted on Nov 24, 2025 - 14:36 UTC
You are receiving this notification as NCR Voyix will be transitioning to a new and improved StatusPage effective on December 2nd. This page will be decommissioned as of 1/5/2026. The new URL for the page is https://status.ncrvoyix.com. This page will be decommissioned as of 1/5/2026. During this transition, NCR Voyix will continue to update this page for any incidents and scheduled maintenance affecting availability however the new page will be the primary page that receives updates first.
To help ensure you receive continued notifications, NCR Voyix will automatically enroll you based on your current notifications via your registered email address. You will receive a link to verify your account, and this must be done to ensure you will receive notifications from the new page. Please note, it is highly recommended to use a distribution list for communications versus individual enrollment. This will ensure that everyone within your organization receives the notification should there be changes within.
If you are currently subscribed via webhooks, NCR Voyix will transfer the connections to the new StatusPage on the go-live date.
We apologize if you are currently subscribed via Slack or SMS as you will need to subscribe again to the new page as this is not transferable item within the application.
Please ensure you speak with your NCR Voyix Account Executive or Customer Operations Leader if you have questions or to ensure that you are subscribed to the correct components for which you utilize NCR Voyix products as there are additional items available.
Best Regards,
NCR Voyix Incident Communications Team
If you subscribe via email using a Distribution List, please notify us so we can remove the individual subscribers ensuring delivery of any notifications to the appropriate people within your organization.
If you would like to be removed from the StatusPage, please email incident.communications@ncrvoyix.com and include your email address to be removed.
Posted on Nov 24, 2025 - 14:36 UTC
1202-CMC-ssa01-sec-PNB-November #15554 Dec 2, 2025 17:30-21:30 UTC
November 2025 patching to be applied to all Command Center servers including
WebOrder Servers followed by reboot and rebalancing. This will also impact Ordering
Essentials and Online Ordering. Intermittent downtime up to an hour possible
Posted on Nov 27, 2025 - 12:49 UTC
WebOrder Servers followed by reboot and rebalancing. This will also impact Ordering
Essentials and Online Ordering. Intermittent downtime up to an hour possible
Posted on Nov 27, 2025 - 12:49 UTC